Privacy Policy

Last Updated: 17 August 2025

At Off The Thread, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit offthethread.com.

1. Information We Collect

We collect the following types of information:

Personal Details: Name, address, phone number, email address.
Payment Information: Card details, UPI, or bank info (processed via secure gateways).
Order Details: Products purchased, order history, and preferences.
Technical Data: IP address, browser type, device information, cookies.

2. How We Use Your Information

Your data is used for:

Processing and fulfilling your orders.
Providing customer support.
Improving our website and services.
Sending order updates, promotional offers, and newsletters (only if you opt-in).
Detecting and preventing fraud.

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

Shipping Partners to deliver your orders.
Payment Gateways to process transactions securely.
Legal Authorities if required by law.

4. Data Security

We implement strict measures to protect your data, including SSL encryption and secure servers. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance user experience:

Essential Cookies: For basic site functionality.
Performance Cookies: To analyze site usage.
Marketing Cookies: To provide relevant ads.

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

As a user, you have the right to:

Access, update, or delete your personal information.
Opt-out of promotional communications.
Request details of the data we store about you.

7. Contact Us

For privacy-related questions, please contact:

Email: info.offthethread@gmail.com
Phone: 8421868976
Address: Silver Leaf, Behind Oswal Wadi, Anjurphata, Thane – 421302

8. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated date. Continued use of our site after updates means you accept the revised policy.