Shipping Policy – Off the Thread Shipping Rates Free shipping across India for all prepaid orders. Cash on Delivery (COD) is available with a ₹40 handling charge per order. COD charges are applied at checkout and are non-refundable. Order Processing All our products are made-to-order via our fulfillment partner. Orders are usually processed and sent for production within 1–2 business days. Delivery Time Once shipped, orders are typically delivered within 3–5 business days. Note: Delivery may take slightly longer during peak sale periods, national holidays, or unforeseen courier delays. Order Tracking As soon as your order is shipped, you’ll receive a tracking link via SMS/email. If you do not receive tracking details within 3 working days of placing your order, please contact us immediately. Delivery Issues If a shipment is returned due to incorrect/incomplete address or recipient unavailability, re-shipping charges will apply. For courier delays or other issues, our team will coordinate with the courier/fulfillment partner to resolve the issue. Invoice & Dispatch Every order is shipped with a valid GST invoice. Products are dispatched in secure, tamper-proof packaging. Support For any shipping-related queries, write to us at:info.offthethread@gmail.com